Terms & Conditions

Effective Date: 07-05-2026

Welcome to Priyal Arts. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that:

• You are at least 18 years old or using the website under parental supervision.
• You agree to provide accurate and complete information during purchases.
• You will not use this website for any illegal or unauthorized purpose.

We reserve the right to refuse service or cancel orders at our discretion.

2. Products & Pricing

We specialize in handcrafted silver and brass statues, idols, and decorative items.

• All product images are for representation purposes only.
• Due to handcrafted craftsmanship, slight variations in color, texture, or design may occur.
• Prices are subject to change without prior notice.
• We reserve the right to discontinue products at any time.

3. Orders & Payments

• Orders will be processed only after successful payment confirmation.
• We use secure third-party payment gateways for transactions.
• In rare cases, we may cancel an order due to stock unavailability, pricing errors, or suspicious activity.

If an order is canceled by us, the customer will receive a full refund.

4. Shipping & Delivery

• Delivery timelines may vary depending on location and courier services.
• We are not responsible for delays caused by logistics providers, natural events, or unforeseen circumstances.
• Customers must provide accurate shipping information. We are not responsible for failed deliveries due to incorrect addresses.

5. Return, Replacement & Refund

• We only provide replacements for damaged, defective, or incorrect products.
• Refunds are not available after product delivery.
• Orders canceled before shipping are eligible for refunds after deduction of applicable payment gateway or transaction fees.

Please refer to our Return & Refund Policy for detailed information.

6. Intellectual Property

All website content including:

• Logos
• Images
• Product descriptions
• Designs
• Text and graphics

are the property of Priyal Arts and may not be copied, reproduced, or used without permission.

7. User Conduct

Users must not:

• Attempt to hack, damage, or disrupt the website
• Upload harmful or malicious content
• Use the website for fraudulent activities

Violation of these terms may result in restricted access and legal action.

8. Limitation of Liability

We are not liable for:

• Indirect or incidental damages
• Delivery delays beyond our control
• Minor variations in handcrafted products

Our maximum liability is limited to the amount paid for the purchased product.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the local courts.

12. Contact Us

For any questions regarding these Terms & Conditions, contact us:

Email:info@priyalarts.com
Phone: +91 70149 51836